Use this page when QuitGentle is not behaving as expected, when Cloud Sync looks wrong between devices, when Restore Purchases does not look right, or when you need help with exports, permissions, widgets, or the Apple Watch companion.
If Cloud Sync is involved, include screenshots of the Today screen’s Sync Status card on each device if possible.
Email support@quitgentle.com for install issues, Cloud Sync problems, widget or Apple Watch bugs, and other support questions. You can also use the structured GitHub support form when a report needs screenshots, device details, or step-by-step bug context.
For privacy-specific questions, email privacy@quitgentle.com. A GitHub account is currently required to submit the structured support form.
QuitGentle Premium is available as an optional upgrade in version 1.1. It unlocks Weekly Quit Review, Advanced Pattern Insights, and Advanced Hotspot Insights while the core logging, rescue, history, privacy, widget, and Apple Watch tools stay free.
Subscriptions and the lifetime unlock are managed by Apple through your App Store account. The in-app Restore Purchases button asks Apple for a verified Premium entitlement and will not unlock paid features unless StoreKit verifies the purchase.
If a purchase is canceled, QuitGentle keeps the free app available and should not charge you. If something looks wrong, include your device model, iOS version, QuitGentle version, and which product you tried to restore.
See the QuitGentle changelog for public release notes.
QuitGentle is a self-management companion, not emergency support. If someone needs urgent help, use local emergency services or immediate smoking-cessation support options.
Last updated: June 10, 2026.