Support

Help for install issues, sync problems, widgets, Apple Watch, and support questions.

Use this page when QuitGentle is not behaving as expected, when Cloud Sync looks wrong between devices, or when you need help with exports, permissions, widgets, or the Apple Watch companion.

Common help topics

Install or update issues
Cloud Sync across iPhone and iPad
Import and export questions
Health heart-rate attachment behavior
Location permission or hotspot-map behavior
Widget availability or refresh behavior
Apple Watch syncing and complication refresh
Bug reports or general support questions

What to include in a report

Device model
iOS version and watchOS version, if relevant
QuitGentle version and build number
What you expected
What happened instead

If Cloud Sync is involved, include screenshots of the Today screen’s Sync Status card on each device if possible.

Current public support channel

QuitGentle’s current public support intake is a structured GitHub support form. Use it for install issues, Cloud Sync problems, widget or Apple Watch bugs, and other support questions.

A GitHub account is currently required to submit the form.

Open Support Form Read Privacy Policy

If this is urgent

QuitGentle is a self-management companion, not emergency support. If someone needs urgent help, use local emergency services or immediate smoking-cessation support options.

Last updated: April 29, 2026.